PROPERTY MANAGEMENT IS WHAT WE DO. LET US HELP YOU MANAGE YOUR
JACKSONVILLE INVESTMENT PROPERTY.

Owner FAQS

  • Are you licensed?

    Yes, Valiant Realty & Management LLC is a full service real estate brokerage in the state of Florida. We specialize in property management but provide sales & listings services as well. Charles Tripp is the managing Real Estate broker and is licensed in the state of Florida. All agents/managers working with the company are licensed as agents.
  • Can I reach you after hours?

    Absolutely. Valiant recognizes that property management is not a typical 9 to 5 business. As such we make sure accessibility and communication are our top priorities. All of our owners & tenants have access to the company 24/7.
  • Do I get to see the lease or sign it?

    Valiant signs the lease on the owner’s behalf unless instructed otherwise. The lease, inspections, management agreement, and financial statements are located in the owner portal which you will have access to at all times.
  • What type of reports are available to me?

    You have access to your monthly financial statements, maintenance reports, inspection reports, 1099 for tax return, and end of the year report in your owner portal. If you prefer statements emailed to you or have a financial question either you property manager or accounting can be of assistance. Accounting can be reached at Accounting@ValiantRealtyPM.com.
  • I own several properties in the area, Do you provide discounts for multi property/ unit owners?

    Absolutely.
  • How do I know you’ll find a qualified tenant?

    We will run a credit report, conduct background screenings, review employment history, rental history, and check local and national sexual offender databases. This is a very important part of the process and determines much of what transpires during a tenancy.If a prospect passes our screening you will be notified immediately.
  • How do I get paid each month?

    Tenants are required to pay rent on the 1st of the month. They are given a few days grace period per the lease agreement, once we receive the rent an owner can expect to be paid within the first ten days of the month. Often times owner payments are initiated on the 5th of the month. We can accommodate most all requests for payment and some of our owners receive physical checks monthly, but most are paid via ACH.
  • Chapter 83, Landlord Tenant Law

  • Why should I hire a professional to manage my property?

    While the reasons our clients choose professional property management vary, here are some of the key reasons many people elect professional management over self-management:
    • We handle maintenance and emergency repairs in-house, allowing you to sleep at night and save money.
    • We enforce collection of rents and serve the proper notices upon failure to pay.
    • We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
    • We know the local market, have an extensive network of contacts, and have advertising resources available to us. This allows us to effectively market your vacant home to prospective residents to get it filled.
  • How much notice does a resident have to give before they can properly vacate a property?

    Our lease provides that the resident give a minimum 45 day written notice that they will be leaving the unit. If a lease is broken, then that tenant will be responsible for paying the rent on that unit until the broken lease has ended or the unit is re-rented. Valiant reaches out to the tenants 60 to 75 days from lease expiration.
  • What does Valiant need to start managing my property?

    After choosing us to manage your property, we would need the following things:
    • A signed management agreement & solveny statement
    • A copy of all current leases, along with current tenant balances, amount of deposit, and any notices pending for tenant.
    • All keys associated with units and storage
    • A summary of what utilities are paid by tenant, and which by owner
  • How do I pay management fees?

    Management fees are deducted from the monthly rent proceeds prior to sending you your proceeds.
  • Will you pay my monthly bills for me?

    Yes, we will can pay your monthly bills for you. We have several international owners and local owners who request we pay HOA, taxes, insurances and/or various other monthly, quarterly & annual invoices for them. As long as we have the correct information to make the payments we absolutely will.
  • Can I view my account online?

    Yes, we have an owner log-in that will allow is available to you 24/7.
  • Who holds the tenant’s deposit?

    In most cases Valiant Realty & Management LLC holds the tenant’s security deposit in a Florida based bank trust account. However, there are owners who keep security deposits as long as they follow Chapter 83 requirements for handling security deposits.